9 Jun, 2025

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How to Choose the Right Pricing Strategy for Your Startup?

Suvarna

Suvarna

Head of Editorial • 13 min read

How to Choose the Right Pricing Strategy for Your Startup?

Most startups treat pricing like an afterthought, something to finalize the night before launch, or worse, copy from a competitor and tweak slightly.

But in reality, pricing is one of your sharpest GTM (go-to-market) tools.

It influences how people perceive your product, whether they engage with it, and how fast you can grow.

If positioning is the story you tell, pricing is the subtext that makes your audience believe it.

In this blog, we’ll show you how to build a pricing strategy that connects directly to your GTM motion.

It is not a financial problem, but a strategic growth lever.

The GTM Lens on Pricing

Pricing = Perception + Packaging + Performance

When someone sees your pricing page, they don’t just see numbers, they see signals.

A $10 per month plan suggests simplicity and accessibility.

A $10,000 per year enterprise plan signals deep value, complexity, and white-glove support.

Good pricing reinforces what your brand stands for.

Is it fast and flexible?

Premium and powerful? Niche and focused?

Your pricing should make that clear before anyone reads your feature list.

Your Pricing Is Your Positioning

Think of pricing as a shorthand for who your product is for.

  • Are you selling scale (usage-based)?
  • Are you selling collaboration (seat-based)?
  • Are you selling outcomes (value-based)?

If you position yourself as a premium tool but price yourself like a budget app, you create dissonance.

GTM alignment means pricing, messaging, and customer expectations all point in the same direction.

Pricing Shows Up Across GTM Functions

  • Sales: Is pricing easy to explain and defend?
  • Marketing: Does it support activation and drive urgency?
  • Product: Is it aligned with the way users actually derive value?
  • Success: Can you land and expand effectively?

The Modern Pricing Strategy Stack

Pricing is like a stack you build in layers.

The deeper your GTM maturity, the more you can layer on.

Foundational Layer: Strategy

Why pricing matters in saas?

Start by choosing your core approach:

  • Cost-plus: Add a margin on top of costs. Easy but rarely optimal.
  • Value-based: Price based on customer-perceived value. Harder, but more accurate.
  • Competitor-based: Price relative to alternatives. Useful as a sanity check.

In most GTM-first orgs, value-based pricing is the anchor.

Interview customers, understand what outcomes they care about, and work backwards.

How to Choose your Pricing Model

Popular pricing strategies for saas

After you are done with Segmentation ranking, pick a model that reflects your product’s growth motion:

  • Freemium: Good for PLG motion and virality
  • Free trial: Great for high-intent leads
  • Reverse trial: Give full access first, then restrict to free
  • Seat-based: Ideal for collaboration-heavy tools
  • Usage-based: Perfect for infrastructure or API-driven tools
  • Feature-gated: Best for tiering access based on sophistication
  • Hybrid: Base fee + usage component

Freemium

Users can access a limited version of your product for free, forever.

It’s ideal for driving user growth and community, especially for tools with a strong individual use case (e.g., Notion, Canva).

The challenge is converting those users into paying customers without gating too aggressively.

Free Trial

Users get full access for a limited time (e.g., 7–30 days).

This works well when your product demonstrates value quickly, and you want high-intent, time-bound evaluation (e.g., CRM, sales tools).

Conversion relies heavily on onboarding effectiveness.

Reverse Trial

Users begin with full access and downgrade to a free version if they don’t convert.

This strategy (used by Figma and Copy.ai) allows users to experience value upfront and creates a FOMO effect when premium features disappear.

Seat-Based

Charges customers per user or seat. Best for collaboration-focused products (e.g., Slack, Asana).

It’s simple to understand and bill, but sometimes discourages team-wide adoption if buyers try to limit costs by reducing users.

Usage-Based (Consumption)

Pricing scales with how much the customer uses the product (e.g., Snowflake, AWS).

Great for infrastructure or API-first tools. While this aligns well with customer value, it can also create unpredictability in billing and trigger cost anxiety.

Feature-Gated (Tiered)

Access to more sophisticated features as customers upgrade plans (e.g., Zapier, HubSpot).

This works well when your user base spans varying levels of maturity. However, if not done clearly, it can confuse or frustrate users.

Hybrid

Combines multiple elements: ex: a platform fee + usage charges, or seat-based pricing + feature tiers. Stripe and Twilio are examples.

Hybrids offer flexibility but require more setup, monitoring, and explanation

Value Metric is Key: It should reflect how the customer sees success. Examples:

  • Loom: videos created
  • Stripe: transactions processed
  • Notion: blocks used

How to Present Pricing

This is the part most users see first.

Keep it simple, intentional, and aligned with your story.

  • Clear tiering (Starter, Pro, Enterprise)
  • Role-based packaging (individuals vs. teams)
  • Transparent vs. "Call us"
  • Upgrade nudges and paywalls

Examples:

  • Linear: Clean, flat pricing. Signals focus and confidence.
  • Gong: Requires sales interaction. Signals enterprise value.

How to Execute Pricing

Execution matters:

  • A/B test pricing pages (tools like Paddle, Stripe, or custom builds)
  • Use metered billing logic for hybrid models
  • Feature-flag pricing experiments for different segments
  • Monitor churn and expansion by plan

GTM-Driven Pricing in Practice

Early-Stage: Discovery Mode

  • Do customer interviews
  • Try pilot pricing offers
  • Iterate fast, even manually

Mid-Stage: Experimentation Mode

  • Layer in packaging tiers
  • Run A/B tests
  • Align sales & CS with pricing strategy

Growth-Stage: Optimization Mode

  • Set up a full revenue ops stack
  • Tie pricing to LTV/CAC benchmarks
  • Run pricing experiments with market feedback loops

Pros and Cons of Common Pricing Models

Each pricing model comes with distinct trade-offs that can impact your GTM effectiveness.

Pros and cons of various pricing models

Case Studies

Snowflake: Pricing That Scales with the Customer

Snowflake uses a fully usage-based model, where customers pay for the storage and compute they actually use.

This aligns perfectly with its infrastructure DNA and enterprise focus.

Rather than forcing customers into arbitrary pricing tiers, Snowflake’s pricing scales as usage scales, making it frictionless for large orgs to adopt and expand without procurement bottlenecks.

Their pricing is deeply integrated into the product, users can see cost per query and optimize usage themselves.

Notion: From Personal to Teams, Seamlessly

Notion’s success lies in its freemium and team-tiered model.

Individual users can start with a generous free plan and naturally invite others into shared workspaces.

Once collaboration kicks in, Notion nudges upgrades via seat-based pricing.

Their value metric, "blocks used", is largely hidden from users but guides internal analytics.

Notion’s packaging emphasizes simplicity and clarity, while enabling gradual expansion.

Figma: Reverse Trial to Maximize Conversion

Figma was an early adopter of the reverse trial model: every user starts with full access to premium features, then transitions to a limited free plan if they don’t upgrade.

This lets users experience team libraries, version history, and multiplayer editing from day one.

Figma’s value metric is usage across teams (files, editors).

Their pricing helped drive viral adoption while ensuring serious users convert quickly. This model helped fuel their PLG-led enterprise motion.

Linear: Simplicity as a Strategic Signal

Linear’s pricing is famously simple: $10/user/month for all features.

No tiers, no upsells.

This reflects their focus on speed, quality, and clean design.

It also signals confidence: the product doesn’t need gating or marketing gimmicks.

It’s a deliberate anti-enterprise stance that appeals to high-performing startups and tech-forward teams.

This flat pricing removes decision fatigue and enables fast onboarding for growing teams.

  • Notion: Seamless transition from personal use to teams. Blocks = value.
  • Figma: Reverse trial was key to conversion.
  • Linear: Simple, clean, and signals confidence without noise.

Pricing as a GTM Growth Lever

Pricing isn’t just a decimal point decision.

It’s your GTM flywheel in disguise.

When done well, pricing creates clarity, accelerates adoption, and helps every part of your GTM engine, from marketing to CS, pull in the same direction.

Start with your customer’s definition of value.

Anchor your pricing to that.

And treat pricing not as a static decision, but as a living part of your GTM stack.

Frequently Asked Questions

How do I decide on a pricing strategy?

To choose the best pricing strategy, start with your customer. Identify the outcomes they value and what they’re willing to pay for. Then evaluate these three common approaches:

  • Value-based pricing: Price according to perceived customer value
  • Cost-plus pricing: Add a profit margin over your cost
  • Competitor-based pricing: Benchmark against industry alternatives

For SaaS and digital products, value-based pricing is usually the most scalable and GTM-aligned. Combine this with pricing experiments and customer feedback for ongoing optimization.

What are the 4 main pricing strategies?

The four most widely used pricing strategies are:

  1. Cost-Plus Pricing – Set price by adding markup to production costs
  2. Competitive Pricing – Base price on competitor rates
  3. Value-Based Pricing – Price based on customer-perceived value
  4. Penetration Pricing – Start low to gain market share quickly

Each model serves a different purpose depending on your market entry, brand positioning, and growth goals.

What are the 5 C’s of pricing?

The 5 C’s are a framework for pricing considerations:

  1. Customer – What value do they expect, and what are they willing to pay?
  2. Costs – What are your fixed and variable costs?
  3. Competition – How are similar products priced?
  4. Channel – Are there markups from partners, resellers, etc.?
  5. Compliance – Any legal, regulatory, or policy constraints?

These help ensure your pricing is both strategic and viable.

How do I pick the right pricing model?

Select a pricing model based on how your users experience value. Here are top models to consider:

  • Freemium – Great for viral, product-led growth
  • Free Trial or Reverse Trial – Ideal for converting high-intent users
  • Seat-Based Pricing – Best for team collaboration tools
  • Usage-Based Pricing – Perfect for infrastructure or API-based products
  • Feature-Gated Tiers – Helps upsell based on product sophistication
  • Hybrid Pricing – Combines fixed fees with variable use

The best pricing model supports your go-to-market motion and scales with customer growth.

When should I change my pricing strategy?

You should consider revisiting your pricing strategy when:

  • You’re entering a new market or segment
  • Customer acquisition or conversion is stagnating
  • You’re launching new features or packaging
  • You’ve shifted your GTM motion (e.g. moving to PLG or enterprise sales)

Pricing is not static, it should evolve with your product, customer feedback, and market conditions.

How do pricing models affect customer acquisition and retention?

The right pricing model can accelerate both acquisition and retention.

  • Freemium boosts acquisition through low friction
  • Usage-based support long-term retention by scaling with value
  • Feature-gated plans create upgrade incentives as users mature

However, overly complex or misaligned pricing can increase churn and block adoption. Always test pricing with real users and measure impact on churn, LTV, and CAC.

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